Shipping and Returns
Ordering and Payment Details
There are three ways to place your orders with Sterns Music:
1) From our website
With our online catalogue you can shop 'til you drop using our simple to operate shopping cart system. We have one of the biggest collections of World Music on the internet with 12,000+ titles and 85,000+ audio samples - and numbers increasing daily!
Please note: Prices on the website are in pounds sterling (GBP) and do not include shipping costs, which will be added at the end of the ordering process.
Goods are shipped from the UK.
2) By Phone or Fax
Credit card orders can be placed by phone on + 44 (0)20 7831 6608 or faxed to + 44 (0)20 7831 5890
Send your order with address and phone number to:
42 Theobalds Road
Availability of goods
All listed items and special offers are subject to availability. Stock levels are updated daily and you can always enquire about items not currently available using the 'out of stock' links. Please always include correct catalogue numbers in any out of stock inquiry.
We will do our best to despatch your order the next working day after receipt.
We will inform you by email if there is a problem with your order which may cause a delay.
A rough guide of delivery times for parcels AFTER despatch:
UK orders - 2-5 working days
European orders - 5-10 working days
Orders from rest of the world include. USA - 7-10 working days